Feedback

We would love to hear from you! Please fill out this form and we will get in touch with you shortly.

Name*

First
Last
Company*
Phone
Email*
Where did you hear about Galaxy?*
- Google
- Yahoo
- Yellow Pages
- Letterbox advertising
- Direct mail
- Referred by a friend/colleague
- I've used Galaxy for ages and can't remember
How many times have you used Galaxy in the past 12 months?*
- None
- 1-6 times
- 6-12 times
- over 12 times
When was the last time you used Galaxy?*
- Last week
- Last month
- Within the past 3 months
- Within the past 12 months
If you haven’t done work with us in the past 3 months, was it because you:*
- Haven’t had the need
- Went to a different supplier
- Managed it in-house
- Other
What have you used Galaxy for? Choose as many as you like.
- Web services (including design, hosting, domain name management)
- Social media marketing
- Search engine optimisation (SEO) services
- Design and print
- Creative/design services only
- Printing only
- Marketing strategy
- Copywriting
- Other
Is Galaxy the only creative agency you use? (be honest, we can handle it)*
- Yes
- No
We’re interested in your business – what exciting things are you planning for the next 12 months? Choose as many as you like.
I’m going to:*
- Refresh my brand
- Exhibit my goods/services (trade show, exhibition, market)
- Get a new website or refresh/upgrade my website
- Jump on the social media bandwagon
- Launch a new product/service
- Run a sales campaign
- Communicate with my clients (e-newsletter, send samples, tweet)
- Do just more of the same, no real plans
- Other
The upgraded job system is easy to use.*
- Haven’t experienced it (yet)
- Yes
- No
The ordering process is easy.*
- Haven't experienced it (yet)
- Yes
- No
Tracking a job’s progress is easy.*
- Haven't experienced it (yet)
- Yes
- No
Requesting changes is easy.*
- Haven't experienced it (yet)
- Yes
- No
Approving my job is easy.*
- Haven't experienced it (yet)
- Yes
- No
Haven’t experienced it (yet)*
- Haven't experienced it (yet)
- Yes
- No
We’re committed to continuous improvement. What would you like us do to more / better / different / less:*
The great thing about Galaxy Design is: (choose as many as you like)*
- Great creativity
- Responsive (turnaround times meet my needs)
- Collaborative (work with me to get the results I want)
- Range of services
- Environmentally responsible
- Value for money
- Professional service
- Job tracking
- Reliable
- Other
Thanks for taking the time to give us your insight. If you’d like to find out what other people said, follow us on twitter and we’ll share the results (good, bad or awesome).

Feedback

How are we doing? We really want to know so take a few minutes to share your thoughts. We love hearing how we can improve – don’t be shy. And if you want to praise us, well that’s welcome too!

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Contact

Contact Galaxy Design now to discuss your creative and collateral needs on 1800 425 299